Scentsy Business FAQs

How much does it cost to start selling Scentsy?

There are just a few simple steps you need to take to get started selling Scentsy:
Our regular, full starter kit is $99*
Our Host Exclusive Starter Kit cost starts at $59* and maybe as little as FREE. Connect with me for more information!

*plus tax and shipping

How do I get started selling Scentsy?

There are just a few simple steps you need to take to get started selling Scentsy:
1. Find and pick a sponsor. I will gladly help you find the sponsor that is perfect for you!
2. Decide if you want the Regular, full price starter kit for $99*
if you want to Host a party and get the reduced price Host Exclusive Starter Kit at a greatly reduced price or even FREE!
3. Contact your future sponsor so she can walk you through the Sign-Up or Host Process.
Keep in mind that you’ll need a credit/debit card to purchase your Starter kit AND you’ll get to launch a website! What are you going to choose for a website name?

*plus tax and shipping

Do I have to buy a Starter Kit?

Yes, you open your business by purchasing a starter kit. When you purchase the Starter Kit, you get business tools, product to show off, and access to the amazing Scentsy workstation and all it’s lovely support resources.

What is a Starter Kit and what comes in it?

You open your Scentsy business by purchasing a Starter Kit. Scentsy Starter kits contain a variety of our best selling products as well as all the business essentials you need to get your new business off and running!
While actual scents may vary, each kit contains:
2 Scentsy Bars
1 Scentsy Warmer
1 Buddy Clip
1 Car Bar
1 Scentsy Clean
1 Washer Whiffs
All Party testers for the Current Catalog
50 Current Catalogs
A super useful packet of business materials including the Getting Started Guide and labels

Scentsy Starter Kit

Is the Host Exclusive Starter kit the same as a regular Starter kit?

Great question! No, the Host Exclusive Starter Kit is simplified to allow the new Consultant to design a kit that works for her. Hosts may use their additional FREE product and half-price items to pick the Perfect Scentsy products for their friends and family to enjoy.
The Host Exclusive Kit includes:

Etched Core Warmer
Black Raspberry Vanilla Scentsy Bar
Amazon Rain Washer Whiffs (16 oz.)
Spring/Summer 2018 Mini Tester Kit
New Consultant Guide
Quick Start Guide
1 Pack of Order Forms (100)
1 Pack of Product Sheets (50)
Product Training Guide
1 Pack of Host/Join Brochures (25)



I used to be a Consultant and I'd like to come back. Do I have to buy a new Starter Kit?

Waaaaa hooooo!! You don’t have to buy a new Starter Kit to come back! Send me an email and I’ll help you get started at NO cost to you.
If you’ve been away from Scentsy for more than a year, you might consider buying an optional Reinstatement kit for $59. The kit includes a full set of new testers, catalogs, order forms, and some products to help make getting back in the Scentsy game easier.


How do I sell Scentsy?

You can have home parties, catalog parties, sell online, do facebook parties, basket parties, or sell to just family and friends one to one. You can also host fundraisers or have a booth at a bazaar or fair.

People can order directly from your Scentsy website (check out my Scentsy Website) and it will get shipped from the warehouse to your customers front door.

Contact me with your questions!

Is there a sales requirement for selling Scentsy?

There is no monthly requirement to remain a consultant.  However, consultants are required to sell at least 200 in Personal Retail Volume (PRV) in 1 of 3 months. It looks like this:

  • June- 200+ in PRV
  • July- Off
  • Aug- Off
  • Sept- 200+ in PRV
How do we get paid?

On the 10th of each month, Scentsy directly deposits our commissions from the entire previous calendar month onto a pre-paid Visa. So on October 10th, we’ll get paid for any sales we made September 1st- September 30th.
We use a pay portal to manage our commissions. We can leave the money on the card, to use it as a Visa, we can pull the money out to use as cash, or we can transfer the money to different accounts.

It’s an amazing flexible system!

Do I have to buy inventory?

You sure don’t! In fact, Scentsy encourages us to NOT stock up unless we are planning on attending a local event, fair, or show.

I'd like to sell Scentsy just for fun. Can I do that?

Absolutely! We can work together to create a plan that best suits you so that you’re having FUN and making a little money on the side.

Contact me we’ll get started on your plan!

Scentsy Products FAQs

How Long will Scentsy Candle Bars last?

Scentsy candle bars are designed to last 50-60 hours. There is a slight variation in the amount of time bars last because some scents just naturally last longer than others. For example, yummy chocolate and garamond scents are much heavier and tend to linger longer than lovey arid and clean scents.

What kind of light bulbs do the Scentsy products use?

Most Scentsy Warmers take bulbs in one of 4 sizes:
40 Watt (Edison bulbs)
25 Watt
20 Watt
15 Watt-All Mini Warmers

The bulb size your warmer takes is typically found on the bottom of the warmer for table top warmers. Keep in mind that Scentsy also has a line of element warmers, called “element” warmers, diffusers, and LED warmers that do not use lightbulbs at all. If you are having a difficult time determining your the correct size for your warmer, please contact me!
You can shop for replacement bulbs any time at:
Scentsy Light Bulbs

What are Scentsy candle bars made of?

In answer to the frequently asked question, “What Kind of Wax does Scentsy use?” the following was provided by Scentsy CEO, Orville Thompson. It first appeared in February 2006.

Many customers have asked about the wax we use and why. Here is the scoop. We use a food-grade petroleum [proprietary paraffin blend] based wax. We chose this wax because of its superior scent loading ability, melt point and firmness. 

And from

Scentsy fragrance products are specially formulated and tested to comply with all federal Environmental Protection Agency (EPA) regulations, the International Fragrance Association’s Code of Practice, the European Union’s REACH requirements and the California Air Resources Board regulations, all of which restrict the use of fragrance ingredients that pose a risk to consumer health or the environment. Yay! We also require the fragrance houses we work with to be active members of the International Fragrance Association (IFRA). The IFRA determines which ingredients are safe and at what levels, by product.

How do I clean the wax out of my Scentsy Warmers?
Do Scentsy Warmers have a lifetime warranty?

Yes, all Scentsy Warmers come with a lifetime replacement warranty for manufacturing defects. If your warmer is damaged during shipping, has a manufacturer defect, or electrical issue, it may be returned, with no limitation in time, to your Independent Scentsy Consultant for repair or replacement.
Do you need some warranty work? Contact me and I’ll get you taken care of! 

Buying Scentsy FAQs

Where can I buy Scentsy?

Authentic Scentsy products can only be purchased through an Independent Scentsy Consultant. You can order Scentsy here online, or directly through me.

Does Scentsy do FREE Shipping?

Shipping is always FREE for home, basket and book parties with $200 or more in total retail sales.

You can also get FREE shipping by enrolling in Scentsy Club. Once you’ve built a personalized shipment valued at $60 or more, you’ll get FREE shipping!

When you order online or have your product directly shipped to you instead of your host, there is a small charge. Click below to see the complete list of shipping fees.

Scentsy Shipping Chart

I've heard about getting FREE and Half-Price Items. How does that work?

You can earn FREE product, half-price products, and FREE shipping by having $200 in orders placed through your Scentsy consultant. You can place one large order yourself OR (and this is WAY more fun!) you can have a catalog, Facebook, or home show party.
During a party, as your friends and family place orders, you get credit towards the $200 in sales required to get the FREE and half-price items.

To learn a little more about how Facebook parties work, read how I do them Here.
If you’re ready to get started on a party, or you’d just like to order, contact me Here. 

Does Scentsy offer discounts?

Occasionally Scentsy will have flash sales where customers can get Scentsy’s famous, high quality products at a deep discount.
If you can’t wait, you can always shop Scentsy Specials OR you can combine your favorite Scentsy Products in a Bundle and Save for a discount.

What is Scentsy Club?

Scentsy Club is an AWESOME new way to get all your favorite Scentsy products delivered right to your door! You choose the products and how often you want them delivered. Scentsy Club members also have access to reduced shipping costs!
Click here for the full Scentsy Club details! 

What is a Whiff Box?

A Whiff Box is a box full of Scentsy Awesomeness!
No, really, once a month, Scentsy offers surprise offerings in a sample box, much like Ipsy, Bark Box, Stitch Fix, or any other box subscription services. You never know what you’ll get, but you’ll always be delighted!
You can also get your Whiff Box shipped automatically through your Scentsy Club Membership!  

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Exclusive monthly specials

Personalized service and support

And much more!

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